1. Information We Collect

Information You Provide

We collect information you directly provide when you:

• Create an account or make a purchase
• Subscribe to our newsletter or marketing communications
• Contact our customer support team
• Participate in surveys, promotions, or contests
• Leave product reviews or feedback

This may include your name, email address, shipping address, billing address, phone number, and payment information.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and general location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our site
• Referring website or source
• Shopping and browsing behavior

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders - Including payment processing, shipping, and order confirmation
• Communicate with you - Send order updates, shipping notifications, and respond to your inquiries
• Improve our products and services - Analyze usage patterns and customer feedback to enhance your experience
• Personalize your experience - Recommend products and content based on your preferences and purchase history
• Send marketing communications - Share promotions, new products, and special offers (you can opt out anytime)
• Prevent fraud and ensure security - Protect against unauthorized transactions and maintain account security
• Comply with legal obligations - Meet regulatory requirements and respond to legal requests

3. How We Share Your Information

We respect your privacy and only share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business, including:

• Payment processors (to process transactions securely)
• Shipping carriers (to deliver your orders)
• Email service providers (to send communications)
• Analytics providers (to understand how our website is used)
• Marketing platforms (to manage campaigns and advertisements)

These providers are contractually obligated to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

If Redi Supplements is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.

Types of Cookies We Use

• Essential Cookies - Required for basic site functionality, such as shopping cart and checkout
• Analytics Cookies - Help us understand how visitors interact with our website
• Marketing Cookies - Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies - Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

5. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it, including:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure storage of payment information with PCI-DSS compliant processors
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis
• Employee training on data protection best practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of protection.

6. Your Privacy Rights

You have certain rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you.

Correction

You can update or correct your personal information at any time through your account settings or by contacting us.

Deletion

You can request that we delete your personal information, subject to certain legal exceptions (e.g., if we need to retain it to comply with legal obligations).

Opt-Out of Marketing

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us.

Do Not Sell My Personal Information

We do not sell your personal information. If this changes in the future, we will update this policy and provide you with the ability to opt out.

To exercise any of these rights, please contact us at [email protected].

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately, and we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if the changes are significant
• Post a notice on our website homepage for 30 days

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 30 days.